Streamline Operations with AI Robotic process automation
Visual representation of robotic automation processes, data integration, and
operational efficiency
This use case highlights the integration of AI Robotic Process Automation (RPA) to automate repetitive tasks and processes within businesses. By deploying advanced AI algorithms, robotic process automation mimics human actions to streamline workflows, reduce manual errors, and enhance operational efficiency. This technology is pivotal across various industries, enabling organisations to allocate human resources to more strategic tasks while ensuring consistent and accurate execution of routine activities. Implementing AI RPA enhances productivity, accelerates task completion times, and drives overall cost savings for businesses.
Key Benefits
Our AI robotic process automation application saved this bank over $1m in human resource cost in updating customer records with national identification numbers.
KPI Scoreboards
A bank needed a faster method to verify customers’ national identification numbers on a government portal to comply with regulations.
The manual process for millions of customer records would be time-consuming, resource-intensive, and costly.
There was concern about potential errors in manually updating the customer database.
Our Approach
We collaborated with the client to map out the verification process.
Identified three main steps: extracting customer tax numbers from the bank’s database, entering these into the government portal, and retrieving national identification numbers.
Developed data engineering processes to extract tax numbers and employed machine learning for automated entry and retrieval of national identification numbers.
The Solution
Implemented data engineering processes to extract customer tax numbers efficiently.
Utilised machine learning techniques to automate the entry of tax numbers into the government portal and extraction of national identification numbers.
Developed scripts to seamlessly integrate national identification numbers into the bank’s customer records.
Business Outcomes
Manual processing would have taken 15 to 20 minutes per record, requiring up to 2 years with 100 staff to complete.
AI RPA reduced processing time to less than a minute per record with no manual intervention.
Resulted in over $1 million savings in human resource costs for the client, while ensuring accuracy and compliance with regulatory requirements.
Features and Capabilities
Automated Data Entry
Efficiency in Operations Infohensive’s AI Robotic Process Automation (RPA) solution automates repetitive data entry tasks, such as updating customer records with national identification numbers, with precision and efficiency. By deploying AI-powered bots, organizations can significantly reduce manual workload, minimize errors, and streamline operations.
Cost Savings
Resource Optimization Our AI RPA application saves substantial costs by eliminating the need for extensive human involvement in repetitive tasks. This automation not only reduces labor expenses but also reallocates human resources to more strategic and value-added activities, enhancing overall productivity and profitability.
Enhanced Accuracy
Error Reduction By automating data entry processes, Infohensive ensures high accuracy in updating customer records with national identification numbers. AI-driven bots perform tasks consistently and error-free, minimizing the risk of data inaccuracies and enhancing data integrity across systems.
Scalability and Flexibility
Adaptable Solutions Our RPA solution scales seamlessly to accommodate growing business needs and fluctuating workloads. Whether handling small-scale operations or enterprise-level tasks, Infohensive’s AI RPA adapts to organizational requirements, ensuring operational continuity and efficiency.
Regular Compliance
Secure Data Handling Infohensive prioritizes data security and compliance with regulatory standards. Our AI RPA solution incorporates robust security measures to protect sensitive customer information during automated data entry processes, maintaining confidentiality and trust.
Integration Capabilities
Seamless System Integration Infohensive’s AI RPA integrates smoothly with existing IT infrastructures and business applications. This seamless integration facilitates quick deployment and minimal disruption to ongoing operations, enabling organizations to leverage automation benefits without extensive system overhaul.
Reasons to Choose Our: AI Robotic Process Automation Use Case
Potential clients opt for our solution because it:
- Ensures Compliance and Accuracy: Facilitates swift and error-free verification of national identification numbers, crucial for regulatory compliance.
- Enhances Efficiency and Cost Savings: Drastically reduces processing time from potentially years to mere minutes per record, saving significant human resource costs.
- Minimises Operational Risks: Mitigates risks associated with manual data entry errors, ensuring reliable and streamlined customer data management.
